TECHNICAL SUPPORT (HELP DESK)

At HeeraSoft, we consider it our duty and privilege to provide prompt support for our products and services. With a technically equipped, well-trained and resourceful support team, we take care that the technical problems you face are resolved earnestly. The support is available for all the stakeholders – including clients, distributors and salesmen.


INFORMATIVE SUPPORT

It is crucial for the on-field sales force to have responsive and reliable support whenever it faces problems. Our support team can supply information regarding schemes, outlets, stocks and other relevant details to the salesman. The team becomes his knowledge partner to ensure smooth sales operations.

OPERATIONAL SUPPORT

For clients, distributors and salesmen, a lot of requests, approvals and procedures take place online. The support team guides them through the process and also takes call on actions like outlet authentication. The service helps everyone involved save time and ensures business continuity.

COMPLAINT REDRESSAL

The most crucial aspect of Technical Support, our Complaint Redressal service is swift, orderly and result-oriented. We stick to the SLAs under all circumstances and resolve issues through in-house expertise and communication with the client. The service is available on annual basis along with the Software Suite.

Business Enquiries

Feel free to write to us on sales@heerasoftware.com

India +91 20 66478200/01
sales@heerasoftware.com

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